Terms and Conditions

  • All Units serviced daily.
  • Check In time - from 1.00pm.
  • Check Out time - by 10.00am on morning of departure.
  • Minimum night stay & peak period rates may apply.
  • To confirm or to secure booking deposit must be received or credit card details given
  • Cancellation Policies & Deposits:

Peak: Christmas, New Year, Easter etc

One full night’s tariff charged upon confirmation as a non-refundable deposit. If booking cancelled, stay shortened or dates changed anytime from Confirmation & arrival date = loss of non-refundable deposit for all units booked & full tariff charged per night booked unless able to be re-let.  

No refunds given for any reason.

Full: $50.00 non-refundable deposit charged upon confirmation.

If cancelled within 1 month of arrival date, balance of 1 full nights tariff cancellation fee charged & full tariff charged per night booked unless able to be re-let.      

Date changes: If dates booked are changed, full tariff charged per night previously booked unless able to be re-let

Mid Season: If cancelled within 7 days (1 Week) of arrival date 1 full nights tariff cancellation fee charged per unit booked unless able to be re-let.

Date changes: No charge unless changed within 7 days (1 week) of arrival; then cancellation policy applies

Off Season: $50.00 cancellation fee charged if cancelled within 2 days (48hrs) prior to arrival date.

Date changes: No charge.

Earlier departure than booked

Peak & Full season: No refund.

Off season: Partial refund - $50.00 cancellation fee applies.

Please note: Deposits etc charged to credit cards will only be refunded to the credit card originally charged.

  • Deposits, cancellation fees, damages and/or expenses may be deducted from credit card.
  • On date of arrival; if customer has not arrived by given time, no deposit received and no contact has been made, then unit cancellation may occur & cancellation fee charged.
  • Extra persons other than those that have been booked may only be accommodated if there is accommodation available. Please check with us before arriving.
  • All extra beds used will be charged for example: Double occupancy paid for but Actual Twin occupancy used.
  • Sorry, no animals. Automatic cancellation and loss of deposit may occur.
    • Guide and hearing dogs are the exception and are welcome with ID - Foundation passport and/or collar tag/bandana.
  • All units are non-smoking. Smoking bins are provided outside of units..
  • Settlement of all accounts requested on arrival.
  • Sorry we do not have EFT-POS, however we do accept Visa, Mastercard and Cash.

Terminology

  • Single - 1 person, 1 bed
  • Twin - 2 persons, 2 beds
  • Double - 2 persons, 1 bed